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These are the issues that were raised during the drop-in session.
The session was recorded, timestamps for each section are listed so you can navigate straight to the part of the video that you require.
1. Admin access unavailable for user. 0:53
This was an individual access question which was dealt with outside of the session.
2. ACCEND Framework: Communication regarding pilot site data 3:35
information has been provided to the Framework owner and they are waiting to circulate the information
3. Accessing engagement metrics and learner activity 3:53
Centre Manager access provides reporting tools and self assessment reports, allowing users to view registrations, progress, last access dates, confirmations and sign-off information Downloading Learner self assessment progress reports.
4. User didn't have access to ACCEND Framework: 5:13
No account was located so the user was advised that they need to register in the first instance.
5. How to access centre manager training? 8:11
A wide range of training resources and recordings from previous sessions is available via the DLS Support Site
6. How do we access the DLS Support Site? 8:58
The DLS Support Site can be accessed via this link DLS Support Site
7. Setting up additional centre manager access 11:32
Additional Clinical Centre Manager Set Up
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Technical Drop-In 7th July 2026
Modified on Fri, 10 Jul at 1:53 PM