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  4. Moving trusts - what do I need to do? (Learner)
  5. Moving trusts - what do I need to do? (Learner)

    Modified on Wed, 26 Mar at 4:24 PM

    • If a learner moves to a new trust that also uses the digital Framework, their progress will transfer only when they register at the new centre.


      If the framework has previously been signed off it may be necessary to add additional optional competencies on transferring to a new centre. Once any additional optional competencies have been signed off by an Assessor then the framework needs to be re-submitted to an Educator or Manager for Final Sign-off to take place again.



      Video transcript.


      1. Go to My account


      2. Select Switch centre

      My account page. 

      3. Select Register at a new centre

      Choose a centre page.


      4. Select your new centre from the drop-down list and enter a centre email address (if desired). Select Next

      Registration page.


      5. Complete the registration prompts as required and proceed to the Summary screen. Confirm all of your details are correct, then Submit

      Summary of details with option to change details.


      6. Your registration is complete


      Your registration may need to be approved by a centre administrator before you can log in. You will receive an email at the address you registered with when your registration has been approved. Check your Junk folder if the email doesn't arrive.


      Video Transcript


      In this video, we are going to look at how to add a second centre to your account so that you can switch between them. 

       
      Go to the My Account button and then select Switch centre. On this screen, we can see the centre that I'm already registered at. In this case, this is the NHSE Demo Centre. 

       
      Select Register at a new centre. Then there's the drop-down list. Select the centre you require from the drop-down list. You can use the first letter on the keyboard if you know which centre you're looking for. So, I'm going to select NHS England. There is the option to add a centre-specific email address should you wish. Then select Next. 

       
      I'm going to type in here WT and E which is the directorate that I work for. This may be a drop-down box. Select Next and here we can see the summary of the information. I have the option to change any of these fields if I've entered them correctly and then I can select submit. 

       
      This then goes off for approval. Once it's been approved, I am then able to switch centres under my account. 

       
      Now that I'm registered at a second centre, when I log in it asks me to choose which centre I would like to be under. So, in this case I'm going to choose the NHS England centre and just move through that screen and then we can see I've come straight into the learning portal. 

       
      If I want to change which centre I'm under, I go to My account, switch centre and then select the other centre using the Choose button.
       


      Page last reviewed: 26 March 2025

      Next review due: 26 March 2027


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