1. Home
  2. Knowledge base
  3. Role Promotion and Switching Applications (All Roles Except Learners)
  4. Requesting promotion to Centre Manager role
  5. Requesting promotion to Centre Manager role

    Modified on Fri, 5 Apr at 12:46 PM

    • Depending on how far along your organisation is in the implementation phase, your existing Centre Manager will either be a Non-clinical Centre Manager (likely within your IT team) or a Clinical Centre Manager who has already been promoted within the platform.


      1. Email your Non-clinical Centre Manager (or Clinical Centre Manager if one already exists) and ask them to promote you to a Centre Manager role within the platform.


      • You may wish to copy, paste and send the email below which provides your Non-Clinical Centre Manager some context about the pilot and a link to step-by-step guidance on what they need to do.


      Email subject: DLS Platform - Please help with promotion to Centre Manager


      Dear [insert Non-Clinical Centre Manager's name], 


      As you may be aware the NHS England Technology Enhanced Learning (TEL) team have recently started piloting two clinical nursing self assessments on the DLS platform (that historically has only hosted non-clinical IT Skills Pathway proficiencies).


      Our organisation has been chosen to be a pilot site for one of these nursing self assessments - "[enter name of clinical proficiency]


      As the Clinical Centre Manager, I will be overseeing the pilot and am contacting you to request promotion to a Centre Manager role within the platform (this will take less than 5 minutes to action). You can find a step-by-step guide on how to do this here: http://dls-proficiencies-training.netlify.app/non-clinical-centre-managers/user-guide


      What will this mean for you:


      • Other than promoting me to a Centre Manager, you will not need to do anything else
      • You will remain the main Centre Manager and contact for the NHSE DLS team
      • There will be increase in delegate numbers in our Centre Dashboard – however, you should be able to use the filtering options to hide these from your view

      If you have any questions or concerns:

      • You can raise any issues using the existing Support Ticket function in the platform

      Thank you in advance for your support,


      [insert your name]


      Search for your Centre and Non-clinical Centre Manager details here: https://www.dls.nhs.uk/v2/FindYourCentre




      2. Once your Non-clinical Centre Manager (or existing Clinical Centre Manager) has promoted you to Centre Manager, you will receive an automatic email notification informing you of this and your Non-clinical Centre Manager will be cc'd.


      Once promoted, you will need to log out and log in to your account to see the updated functionalities.



      Was this article helpful?

      That’s Great!

      Thank you for your feedback

      Sorry! We couldn't be helpful

      Thank you for your feedback

      Let us know how can we improve this article!

      Select at least one of the reasons
      CAPTCHA verification is required.

      Feedback sent

      We appreciate your effort and will try to fix the article