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  5. Training sessions for competency frameworks

    Modified on Fri, 12 Sep at 12:39 PM

    • Update Outline

      Following feedback from framework owners and platform users TEL are revising the support offering available to those using the competency frameworks service on DLS.

      The updated support model is aligned for both new and existing frameworks, to ensure that everyone has the opportunity to access training.

      This will include:

      • Quarterly training sessions delivered by the TEL team and split by role (new)
        • Session 1 for centre managers and implementation leads
        • Session 2 for supervisors and nominated supervisors
      • Training video dedicated to reporting (new)
      • Monthly TEL technical drop in sessions (already in place)
      • Updated competency frameworks microsite (this website)
        • Additional support articles
        • New bitesize videos
      • Support from the TEL team via email/ticket (already in place)


      In addition to the above each framework will host their own dedicated Community of Practice (CoP) where you can obtain assistance with any clinical or implementation queries.

      Training Session Details

      Training session 1

      This session is aimed at centre managers (clinical and non-clinical) and implementation leads. It covers:

      • Platform and competency framework overview
      • Platform roles and responsibilities
      • Example of platform roles within an organisation
      • Roles of clinical and non-clinical centre managers
      • Registration prompts
      • Registration methods
      • Assigning role permissions

      Training session 2

      This session is aimed at supervisors and nominated supervisors (i.e. those who will be supervising learners). It covers:

      • Platform roles and responsibilities
      • Role of the supervisor
      • Adding learners to my staff list
      • Enrolling learners onto a self assessment
      • Adding a nominated supervisor
      • Competency submission
      • Supervisor dashboard and competency sign off
      • Final sign off
      • Reporting overview

      Both training sessions have been recorded and have been added to Training, allowing anyone to access the training at any time. Training dates for the next quarter will de added in due course.



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